(AP) — U.S. airlines collected more than $6 billion in baggage and
reservation change fees from passengers last year — the highest amount since the
fees became common five years ago.
Passengers shouldn't expect a break anytime soon. Those fees — along with
extra charges for boarding early or picking prime seats — have helped return the
industry to profitability.
Airlines started charging for a first checked suitcase in 2008 and the fees
have climbed since. Airlines typically charge $25 each way for the first checked
bag, $35 for the second bag and then various extra amounts for overweight or
oversized bags.
The nation's 15 largest carriers collected a combined $3.5 billion in bag
fees in 2012, up 3.8 percent from 2011, according to the Bureau of
Transportation Statistics. Fees for changing a reservation totaled $2.6 billion,
up 7.3 percent.
The airlines took in $159.5 billion in revenue last year and had expenses of
$153.6 billion, according to the government. That 3.7 percent profit margin
comes entirely from the baggage and change fees.
Delta Air Lines once again took in the most fees — $865.9 million from
baggage alone — but it also carried more passengers than any other airline.
Delta collected $7.44 per passenger — about average for the industry.
Low-cost carrier Spirit Airlines collected the most, an average $19.99 per
passenger in baggage fees last year.
The government only requires the airlines to report revenue from baggage and
change fees.
Passengers can expect to pay even more this summer.
American Airlines, Delta, United Airlines and US Airways all recently raised
the fee for changing a domestic flight reservation from $150 to $200.
Even Southwest Airlines, which promotes its lack of change fees and "bags fly
free" policy, recently announced a new policy on no-shows. Passengers who buy
the cheapest tickets will have to cancel a reservation before departure;
otherwise they won't be able to apply credit from the missed flight toward a
later trip.
Many fees were first introduced to allow airlines to offset rising fuel
costs. In 2008, jet fuel spiked 46 percent to an average $3.06 per gallon as the
price of oil hit an all-time high.
Airfares have climbed in recent years but jet fuel remains costly — in 2012,
the airlines paid an average of $2.96 a gallon. Passengers have shown reluctance
to book tickets if the base fare is too high, hence the introduction of more
fees — collectively referred to in the industry as ancillary revenue.
Besides baggage and change fees, airlines are charging fees for extra
legroom, the ability to skip security lines and for premium meals.
But the airlines are being aggressive about expanding those fees. United
recently said in an internal newsletter that it hopes to collect $19.29 in
average ancillary revenue per passenger by the end of 2013, up 9.1 percent from
the amount it collected last year. JetBlue, which doesn't charge for the first
checked bag, took in a record $22 per passenger in other fees in the first
quarter, up 3 percent from the year-ago quarter.
Airlines are also increasing certain fees depending on demand.
Thanks to a computer upgrade, United can now charge passengers different
prices to upgrade to an Economy Plus seat, which has more legroom, depending on
the route, day of the week, time of day and the location of the seat. The
airline said it increased the dollar value of those seats 25 percent in
2012.
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